Shipping and Delivery

Shipping Rates

  • We offer free shipping on orders over $200 (excluding bulky items)
  • We offer $9 flat rate shipping on orders less than $200 (excluding bulky items)
  • We offer express shipping (2-4 days to metro areas) at $25
  • If you live in Canberra, you can pick up your purchase from Fyshwick. Email to arrange a pick-up time. 

Bulky Items Shipping

Certain products are too large for the $9 flat rate shipping or free shipping over $200. But we want to keep the shipping costs as low as possible, so we have developed a scaled approach to shipping costs:

  • Very large bulky items like furniture - $110 flat rate
  • Large items bulky like some furniture - $60 flat rate
  • Small bulky items like mirrors, clocks and lamps - $35 flat rate

We reserve the right to issue an invoice for extra shipping if your shipping location far exceeds the flat rate for bulky items. 

Other Things to Know

We lovingly pack and send our Gingerfinch goods Monday to Friday within 48 hours of you placing your order. If you place your order on the weekend, we will post it on Monday.

Delivery times may vary as they are out of our hands, but we only work with reliable couriers so your purchase should arrive within 5-7 days. Gingerfinch ships from Fyshwick, Canberra.

  • Gingerfinch is not responsible for missing parcels once they have been delivered by the courier or Australia Post.
  • We do not ship internationally 

Read our Returns Policy Here